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I really didn't appreciate the rude email I got this mornin

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victoria
Joined Jun 13, 2003
Posts: 1784
Location:Montreal, Quebec, Canada

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The moderation here is getting better. Recently there was a *highly* inappropriate post on the "General" board (didn't anyone else see that one?? Nothing whatever to do with LD or anything else on this site, and likely to offend a large proportion of the community) -- I reported it to the moderators and it was removed pretty quickly. They also remove posts recommending violence and criminal activity and containing very inappropriate language, when these things are brought to their attention. If a post is offensive on the basis of community standards, *not* just your personal opinions, send a pm to LDOnline and they will take care of it.

Unfortunately, different people have different ideas of moderation. If Richard is the person I think he is -- my apologies if I have the wrong Richard here -- he is very much in favour of controlling the discussion to have everyone agree with him, but when someone ( i.e. me and some others) believes something different, it is perfectly OK for him to insult me every which way, as he did. That isn't moderation, it's mind control and dogma. Sites run on these lines will have a lot of self-praise and support of their own programs and be very nicey-nice, but have very little dependable or scientifically-proven fact, and a lot of myth and often dead wrong and disproven theories -- always a problem in education circles. (How do you think the worst excesses of "whole-language" keep going? Nobody is allowed to disagree with the dogma, and it's not nice and not supportive to say anything negative ever . . .)

Free speech means listening to some opinions you think are ridiculous or dead wrong and putting up with some people you don't care to spend time with. Too bad. You have to put up with them so that they will have to put up with you.
Scholarly discussion means arguing the correctness or incorrectness of arguments on their factual merits and never ever on the basis of personal likes or dislikes. You make yourself listen to the other person's arguments and you try to change your mind (difficult but necessary) when you see facts that contradict your opinions. You try to change their minds with facts and demonstrations, never with either manipulation or personal attacks.
This is a website devoted to improving education and helping learners. Both free speech and high standards of academic discussion are the only way we will get any advances.

So, what to do when someone breaks the rules? The original question involved an insulting and offensive personal email. Well, the response of showing up the sender publicly as irresponsible and mean-spirited seems appropriate to me! I try not to escalate conflicts by doing worse than the original, but you can't just be a doormat and invite them in either. I suggest letting things cool overnight or even for a week before sending off a reply. Same for bad posts -- you can disagree with them politely on the basis of facts, but when they descend into name-calling and trashing the board with mass hurtful posts you have to take action, get things banned if they are clearly out of line, and show the trolls up for the poor-spirited losers they are otherwise.

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ldonline
Joined Jun 12, 2003
Posts: 82

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Posted: Dec 16, 2004 3:38:49 PM

Dear readers,

Just a note on bulletin board moderating. LD OnLine does not have a large staff, but we do read as many messages as we can each day. We want our forums to be a place for information, support, and the occasional spirited debate.

As you all know, the topics we cover can be emotionally charged. Many parents are frustrated when trying to help their children. Adults with LD have share many stories of their struggles. We want our community to feel that there is room for sharing both their good and bad days. We will, however, step in if we find posts that contain blatant misinformation or are abusive.

To that end, we ask our community to feel free to contact us any time there is a question on a post. If someone makes you uncomfortable, let us know. If someone is advertising services or writing posts that are clearly unrelated to our mission, feel free to write. There are several people in our community who are very good about alerting us to anything questionable.

We appreciate your feedback, and your membership in this community.

Best regards,
LD OnLine

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